Benefit Contacts
UMR (Medical Provider)
Benefit/Policy Number: Medical PPO / 7670-00-413089
Medical benefit, provider or claim questions
Contact Info:
Care Clinical – 1-866-494-4502
– Care Clinical Team
– Prior Authorization
– Pre determination of Coverage
Member Services – 1-800-826-9781
– Claims
– General Inquiries
– UMR Member Account
umr.com
Teledoc
Virtual doctor’s visit for acute illnesses
Contact Info: 1-800-835-2362
teladoc.com
Empower Retirement
Benefit/Policy Number:
401k retirement provider 375717-01
Contact Info: 1-844-465-4455
www.empower-retirement.com/participant
AffirmedRx
(Prescription Coverage)
AffirmedRx Customer Service:
1-833-844-3081
AffirmedRx Member Website:
affirmedrx.com
Patient Care Advocate email: PCA@affirmedrx.com
Navia
Navia Benefit/Policy Number:
Flexible Spending Accounts
Contact Info: 1-800-669-3539
naviabenefits.com
Delta Dental of Ohio
Benefit/Policy Number:
Dental PPO / 1150-0001; 0099 – Base plan
1099 – Buy Up plan
Contact Info: 1-800-524-0149
deltadentaloh.com
EyeMed Vision Care
Benefit/Policy Number:
Vision / 1014043/1001
Contact Info: 1-888-581-3648 eyemedvisioncare.com
Voya
Benefit/Policy Number:
Long Term Disability / 712485
Short Term Disability / 712485
Benefit: Life and AD&D; Vol. Life & AD&D; Critical Illness; Accident Insurance; Hospital Indemnity
Contact Info: 877- 236-7564
Voya.com
ComPsych
Benefit/Policy Number:
Employee Assistance Program, Personal Financial, Mental Health Concerns
Contact Info: 1-800-890-0106
GuidanceResources.com Mobile App: GuidanceNow
HealthEquity
HealthEquity Benefit/Policy Number:
Health Savings Account
HSA banking questions
Contact Info: 1-866-346-5800 healthequity.com